You have just baked fresh cookies and your website does not display them properly in its window?
No worries! We explain here how to solve the problem 🤗
it is not so complicated, not enough to make a cookie crumble ! you just need to :
- Clear your browser’s cache 🍪
- check that the script integrated on your website is the corresponding one to the version you want to publish
Clear the cache
Indeed, if after having made your modification and clicked on "Publish" you do not see the changes on your website, this may be due to the fact that your web browser has saved a previous version of your site in cache and systematically proposes it when you connect to it.
By clearing the cache you will have access to the most recent and updated version of your site, thus the one presenting the modified widget.
🍪 Another tip: you can also put yourself in “incognito mode”, this allows you to surf the web without any cache or cookie history 😉.
Checking the Axeptio script 🔎
If you have multiple versions of your widget and have just tried to publish a different version than the one currently on your site, the script integrated on your website may not have a Cookie version name. Without this, the widget will automatically load the first available version in your list.
👉 This looks like:
Here👇 the generic script without a Cookies version name that you retrieve from the "Integration" section when you click on the cogwheel ⚙️ at the top right of your screen :
Here👇 the script with the Cookies Version name that you can find by clicking on the "Integration on your website" tab when you are in your configuration :