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  1. Axeptio support
  2. FAQ

FAQ

Ask questions, share ideas with the community.

Website

  • How to block the load of a Wordpress plugin based on consent ?
  • Can I block navigation until user gives his consent ?
  • My shopping cart is blocked, how do I unlock it?
  • Why my website is inaccessible (HTTP 403 : Forbidden) ?
  • Why is Axeptio mentioned by Google beta description ?
  • Does Axeptio comply with the IAB's Transparency and Consent Framework?

Widget

  • Is it possible to remove the mention “Consents certified by Axeptio” ?
  • Is it possible to hide the Axeptio button ?
  • Why does the widget comes back every time ?
  • How to set the widget for a sub-domain ?

Subscription

  • How long is my commitment ?
  • Is it possible to pay my bills by bank transfer rather than by card ?
  • What happens when the number of monthly visits included in my plan is reached?

Consent

  • How long should the information in the consent log be kept?
  • What is the duration of a consent ?
  • How to handle contextual consent and Youtube videos ?
  • Can I access consent log with the API ?

Cookies

  • How to determine the cookies that are on my site ?
  • Why cookies are still present after changing the consent?
  • How to ask consent again if I add a cookie in my widget ?
  • How do I know which cookies can be exempted from consent?

Project

  • How to create a new project ?
  • Why can’t I publish my project ?
  • Is it possible to invite someone in my project ?
  • Can I automate project creation with the API ?
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