FAQ

Widget

• Identify cookies
• Can the automatic scrolling of the Information Screen be paused?
• Does Axeptio deposit cookies?
• Why the widget doesn't update on my website when I publish?
• How to add a new Cookie in my tags list ?
• Why does the widget comes back every time ?

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Consent

• How to store consent between two different domains ?
• Is it possible to remove the mention “Consents certified by Axeptio” ?
• Can I block navigation until user gives his consent ?
• How long should the information in the consent log be kept?

Subscription

• How to change my Password ? 🤐
• What happens when the number of monthly visits included in my plan is reached?

Website

• How to improve my acceptance rate ?
• Where to find my statistics dashboard ?
• How do consent statistics work?

GTM

• Why can’t I publish my project ?
• Is it possible to invite someone in my project ?