FAQ ❓️❓️

• I can not login to my account
• How to change my Password ? 🤐
• How long is my commitment ?
• Add a feature to my subscription
• How to unsubscribe ?

• Is it possible to invite someone in my project ?
• Why can’t I publish my project ?

• How can I download my invoices?
• How to pay my subscribtion ?
• Is it possible to pay my bills by bank transfer ?

• Why do Axeptio back-office statistics differ from those of other analytics tools?
• Where to find my statistics dashboard ?
• How do consent statistics work?
• The different KPIs in detail
• How to improve my acceptance rate ?

• Identify cookies
• Does Axeptio deposit cookies?
• How do you generate a vendors list to display on a page?
• Can the automatic scrolling of the Information Screen be paused?
• What is the duration of a consent ?
• Why the widget doesn't update on my website when I publish?

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• How to store consent between two different domains ?
• Is it possible to remove the mention “Consents certified by Axeptio” ?
• Can I block navigation until user gives his consent ?
• How long should the information in the consent log be kept?