FAQ

Website

• Can I block navigation until user gives his consent ?
• My shopping cart is blocked, how do I unlock it?
• Why my website is inaccessible (HTTP 403 : Forbidden) ?
• Why is Axeptio mentioned by Google beta description ?
• Does Axeptio works with TCF V2 from IAB ?

Widget

• Is it possible to remove the mention “Consents certified by Axeptio” ?
• Are sub-domains handled ?

Subscription

• How long is my commitment ?
• What happens when the number of monthly visits included in my plan is reached?

Consent

• How long should the information in the consent log be kept?
• What is the duration of a consent ?
• How to handle contextual consent and Youtube videos ?
• Can I access consent log with the API ?

Cookies

• Why cookies are still present after changing the consent?
• How to ask consent again if I add a cookie in my widget ?
• How do I know which cookies can be exempted from consent?