FAQ

Website

• How to block the load of a Wordpress plugin based on consent ?
• Can I block navigation until user gives his consent ?
• My shopping cart is blocked, how do I unlock it?
• Why my website is inaccessible (HTTP 403 : Forbidden) ?
• Why is Axeptio mentioned by Google beta description ?
• Does Axeptio comply with the IAB's Transparency and Consent Framework?

Widget

• Is it possible to remove the mention “Consents certified by Axeptio” ?
• Is it possible to hide the Axeptio button ?
• Why does the widget comes back every time ?
• How to set the widget for a sub-domain ?

Subscription

• How long is my commitment ?
• Is it possible to pay my bills by bank transfer rather than by card ?
• What happens when the number of monthly visits included in my plan is reached?

Consent

• How long should the information in the consent log be kept?
• What is the duration of a consent ?
• How to handle contextual consent and Youtube videos ?
• Can I access consent log with the API ?

Cookies

• How to determine the cookies that are on my site ?
• Why cookies are still present after changing the consent?
• How to ask consent again if I add a cookie in my widget ?
• How do I know which cookies can be exempted from consent?

Project

• How to create a new project ?
• Why can’t I publish my project ?
• Is it possible to invite someone in my project ?
• Can I automate project creation with the API ?