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Why can't I publish my project?

Written by Alexandre Dias Da Silva

The first thing to validate is to ensure that you have properly integrated the code to call the Axeptio Widget on your site.

To do this, simply copy the code from your Axeptio back office and paste it where you want on your site, either in the header or in the footer.

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Retrieving the Axeptio Widget call code from the back office

Once this is done, all that remains is to publish your project from the Axeptio back office by clicking the Publish button:

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Publishing the project from the Axeptio back office

✅ As a freemium user: remember to remove any customization not included in your plan

✅ As an agency: if your project still won't publish, verify that you have properly linked the project to your organization; this is normally done when creating your project, but to verify it or proceed with linking your project to your organization

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Assigning the project to the organization from the back office

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