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Cancel your subscription

Discover how to cancel your Axeptio subscription based on your plan type.

Written by Alexandre Dias Da Silva

You can cancel your subscription directly from your Axeptio account dashboard if you have a self-service plan. For Enterprise and Agency plans, please contact us directly or consult our terms and conditions.

Important Information

You are committed for the period already billed. Cancel 5 to 10 days before your next billing date for self-service plans.

How to Cancel Self-Service Plans

Follow these steps to cancel your subscription:

  • Log in to your Axeptio account with your email address and password

  • In the left menu, click on "Manage my subscription"

  • Once on the page, press the "Cancel subscription" button

The Cancel subscription button appears in the upper right corner of the subscription management page.

Enterprise and Agency Plans

For Enterprise and Agency plans, please consult our terms and conditions or contact us directly for cancellation assistance.

Reactivate Your Subscription

If you change your mind later, you can always resubscribe to Axeptio services.

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